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	<title>SOM@Work</title>
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	<link>http://somapps.med.upenn.edu/oe</link>
	<description>Information &#38; Resources for Maximizing Your Effectiveness</description>
	<pubDate>Thu, 01 Oct 2009 19:20:11 +0000</pubDate>
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			<item>
		<title>October 2009 Issue</title>
		<link>http://somapps.med.upenn.edu/oe/?p=83</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=83#comments</comments>
		<pubDate>Tue, 29 Sep 2009 16:21:59 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[7. Full Issues]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=83</guid>
		<description><![CDATA[Develop Your Staff&#8217;s (or Your) Leadership Skills
Do you have a stellar staff member? Someone who merits a significant investment in their development?   Or would you like to increase your current effectiveness and learn how to prepare yourself for a more complex or senior position in the future? Read more&#8230;
Business Writing Tips
You’re preparing to write a [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=83</wfw:commentRss>
		</item>
		<item>
		<title>Develop Your Staff’s (or Your) Leadership Skills</title>
		<link>http://somapps.med.upenn.edu/oe/?p=87</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=87#comments</comments>
		<pubDate>Tue, 29 Sep 2009 16:20:06 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=87</guid>
		<description><![CDATA[====================================================
Click Here for the October 2009 Issue
====================================================
Do you have a stellar staff member? Someone who merits a significant investment in their development?   Or would you like to increase your current effectiveness and learn how to prepare yourself for a more complex or senior position in the future?
The SOM’s Office of Organization Effectiveness (OE) is currently [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=87</wfw:commentRss>
		</item>
		<item>
		<title>Business Writing Tips</title>
		<link>http://somapps.med.upenn.edu/oe/?p=85</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=85#comments</comments>
		<pubDate>Tue, 29 Sep 2009 16:19:41 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=85</guid>
		<description><![CDATA[====================================================
Click Here for the October 2009 Issue
====================================================
You’re preparing to write a [report/email/article/other]. You want people to read it, understand it, and act on it. How can you make that happen?
There are a number of tips that can change your writing from confusing to clear, from mundane to motivating. This is the first of several columns [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=85</wfw:commentRss>
		</item>
		<item>
		<title>LeadingSuccess™ and Supervisory Skills Certificate Graduations</title>
		<link>http://somapps.med.upenn.edu/oe/?p=84</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=84#comments</comments>
		<pubDate>Tue, 29 Sep 2009 16:18:28 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=84</guid>
		<description><![CDATA[====================================================
Click Here for the October 2009 Issue
====================================================
The new LeadingSuccess™ program at the School of Medicine (SOM) produced its first crop of graduates in 2009. The ongoing Supervisory Skills Certificate (SSC) program produced two graduating cohorts in 2009 as well.
January 2009 Graduation

The first SSC graduation ceremony, in January 2009, celebrated the course completion for the Fall [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=84</wfw:commentRss>
		</item>
		<item>
		<title>New Resources for Hiring and On-boarding New Staff</title>
		<link>http://somapps.med.upenn.edu/oe/?p=88</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=88#comments</comments>
		<pubDate>Tue, 29 Sep 2009 16:17:20 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[3. Resource Spotlight]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=88</guid>
		<description><![CDATA[====================================================
Click Here for the October 2009 Issue
====================================================
If you are recruiting, hiring or on-boarding new staff, the Office of Organization Effectiveness has created two new resources to help:
Recruiting &#38; Hiring Staff for Stimulus-funded Positions  http://www.med.upenn.edu/hr/stimulus.html
If you need to hire – and want to do it quickly and successfully – this site can help. Created in conjunction [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=88</wfw:commentRss>
		</item>
		<item>
		<title>Knowledge Link Help Desk</title>
		<link>http://somapps.med.upenn.edu/oe/?p=89</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=89#comments</comments>
		<pubDate>Tue, 29 Sep 2009 16:16:12 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[4. Knowledge Link Help Desk]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=89</guid>
		<description><![CDATA[====================================================
Click Here for the October 2009 Issue
====================================================
Q: I completed an online learning module in Knowledge Link, but my record shows that it is incomplete. Why is that?

A: It could be that you are using an unsupported browser.  Browsers that are not on the University’s list of supported browsers sometimes do not interact properly with Knowledge Link, [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=89</wfw:commentRss>
		</item>
		<item>
		<title>January 2009 Issue</title>
		<link>http://somapps.med.upenn.edu/oe/?p=78</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=78#comments</comments>
		<pubDate>Fri, 09 Jan 2009 16:28:13 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[7. Full Issues]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=78</guid>
		<description><![CDATA[SOM E-learning Module Wins Award
A online training program created by the SOM’s Office of Organization Effectiveness placed third at the 2008 Pennsylvania Distance Learning Association (PADLA) e-Learning Excellence Awards in November. Several SOM staff members lent their voices to the project. Read More&#8230;
Seven Tips for Writing Effective Emails
We’ve all received emails we thought were confusing, [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=78</wfw:commentRss>
		</item>
		<item>
		<title>SOM E-learning Module Wins Award</title>
		<link>http://somapps.med.upenn.edu/oe/?p=82</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=82#comments</comments>
		<pubDate>Fri, 09 Jan 2009 16:27:16 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=82</guid>
		<description><![CDATA[====================================================
Click Here for the January 2009 Issue
====================================================
A online training program created by the SOM’s Office of Organization Effectiveness placed third at the 2008 Pennsylvania Distance Learning Association (PADLA) e-Learning Excellence Awards in November. Several SOM staff members lent their voices to the project.

























Ryan Frasch explains the SOM’s module at the PADLA e-Learning Excellence Awards program.
The [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=82</wfw:commentRss>
		</item>
		<item>
		<title>Seven Tips for Writing Effective Emails</title>
		<link>http://somapps.med.upenn.edu/oe/?p=77</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=77#comments</comments>
		<pubDate>Fri, 09 Jan 2009 16:26:58 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=77</guid>
		<description><![CDATA[
====================================================
Click Here for the January 2009 Issue
====================================================
Seven Tips for Writing Effective Emails
By Megan Maxwell
We’ve all received emails we thought were confusing, annoying, or just plain rude. Follow these seven tips to make sure that you’re not on the “Send” end of one of those emails:
1. Should You Email at All?
Communicating via email can become such a mindless [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=77</wfw:commentRss>
		</item>
		<item>
		<title>LeadingSuccess™ Nominations Open Up</title>
		<link>http://somapps.med.upenn.edu/oe/?p=75</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=75#comments</comments>
		<pubDate>Fri, 09 Jan 2009 16:25:09 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=75</guid>
		<description><![CDATA[

====================================================
Click Here for the January 2009 Issue
====================================================
The SOM Office of Organization Effectiveness is seeking nominations for its new cohort of LeadingSuccess™ , a first-level program for leadership skills development.
Those eligible for the program are SOM staff members nominated by managers who identify them as outstanding individuals with strong potential. These staff members must either currently [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=75</wfw:commentRss>
		</item>
		<item>
		<title>Supervisory Skills Certificate Deadline</title>
		<link>http://somapps.med.upenn.edu/oe/?p=76</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=76#comments</comments>
		<pubDate>Fri, 09 Jan 2009 16:24:04 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=76</guid>
		<description><![CDATA[

====================================================
Click Here for the January 2009 Issue
====================================================
 The deadline for signing up for the winter/spring Supervisory Skills Certificate Series is Friday, January 16, 2009.
The winter/spring cohort begins January 20, 2009 and is made up of two parts: the Core Program, and Electives.
The Supervisory Skills Certificate program for the SOM will give you a strong foundation in [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=76</wfw:commentRss>
		</item>
		<item>
		<title>Resource Spotlight</title>
		<link>http://somapps.med.upenn.edu/oe/?p=81</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=81#comments</comments>
		<pubDate>Fri, 09 Jan 2009 16:23:09 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[3. Resource Spotlight]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=81</guid>
		<description><![CDATA[
====================================================
Click Here for the January 2009 Issue
====================================================
Did you know…the Department of Organization Effectiveness provides customized training services to departments?
Here are ways we can help you with your staff training initiatives.
We can:
• Conduct needs assessments
• Conduct focus groups
• Conduct interviews
• Advise in training design
• Identify and procure technological training solutions
• Design training metrics
• Deliver training
• Evaluate [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=81</wfw:commentRss>
		</item>
		<item>
		<title>Knowledge Link Help Desk</title>
		<link>http://somapps.med.upenn.edu/oe/?p=80</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=80#comments</comments>
		<pubDate>Fri, 09 Jan 2009 16:22:37 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[4. Knowledge Link Help Desk]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=80</guid>
		<description><![CDATA[====================================================
Click Here for the January 2009 Issue
====================================================
Question:
“Sometimes I log into Knowledge Link and find that I have been assigned required training that I didn’t know about…and sometimes it’s even past due! Is there some way Knowledge Link could notify me if I have required training?”
Answer:
In the past, if Knowledge Link users had mandatory training, they [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=80</wfw:commentRss>
		</item>
		<item>
		<title>September 2008 Issue</title>
		<link>http://somapps.med.upenn.edu/oe/?p=66</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=66#comments</comments>
		<pubDate>Wed, 03 Sep 2008 12:00:43 +0000</pubDate>
		<dc:creator>somtrain</dc:creator>
		
		<category><![CDATA[7. Full Issues]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=66</guid>
		<description><![CDATA[SOM Staff Lend Voices to Online Sexual Harrassment Awareness Program
In early June, the Office of Organization Effectiveness (OE) conducted an &#8220;SOM Star Search,&#8221; looking for volunteers to narrate and act in an online Sexual Harassment Awareness Program. One dozen SOM staff members were selected as vocal talent for the module. Read more&#8230;
Preventing Communication Breakdowns
My three-year-old [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=66</wfw:commentRss>
		</item>
		<item>
		<title>SOM Staff Lend Voices to Online Sexual Harassment Awareness Program</title>
		<link>http://somapps.med.upenn.edu/oe/?p=68</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=68#comments</comments>
		<pubDate>Wed, 03 Sep 2008 11:59:45 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=68</guid>
		<description><![CDATA[
====================================================
Click Here for the September 2008 Issue
====================================================
In early June, the Office of Organization Effectiveness (OE) conducted an “SOM Star Search,” looking for volunteers to narrate and act in an online Sexual Harassment Awareness Program. One dozen SOM staff members were selected as vocal talent for the module.
 
OE created the online module for managers, supervisors, or [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=68</wfw:commentRss>
		</item>
		<item>
		<title>Preventing Communication Breakdowns</title>
		<link>http://somapps.med.upenn.edu/oe/?p=73</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=73#comments</comments>
		<pubDate>Wed, 03 Sep 2008 11:58:19 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=73</guid>
		<description><![CDATA[====================================================
Click Here for the September 2008 Issue
====================================================
My three-year-old daughter wriggled as I pulled her hair through an elastic band to make a ponytail. “Hold still,” I teased her, “I don’t want it to pull so tight that I make your eyes pop.”
“Ice pop!?” she exclaimed, visions of popsicles dancing in her head.
Her misinterpretation was comical [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=73</wfw:commentRss>
		</item>
		<item>
		<title>Supervisory Skills Certificate Deadline</title>
		<link>http://somapps.med.upenn.edu/oe/?p=72</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=72#comments</comments>
		<pubDate>Wed, 03 Sep 2008 11:57:00 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=72</guid>
		<description><![CDATA[====================================================
Click Here for the September 2008 Issue
====================================================
The deadline for signing up for the fall Supervisory Skills Certificate Series is Friday, September 5, 2008.
The Supervisory Skills Certificate program for the SOM will give you a strong foundation in basic management skills.
The program begins in September and is made up of two parts: the Core Program, and [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=72</wfw:commentRss>
		</item>
		<item>
		<title>LeadingSuccess™ Program Members Selected</title>
		<link>http://somapps.med.upenn.edu/oe/?p=69</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=69#comments</comments>
		<pubDate>Wed, 03 Sep 2008 11:56:32 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=69</guid>
		<description><![CDATA[====================================================
Click Here for the September 2008 Issue
====================================================
The SOM Office of Organization Effectiveness has chosen participants for the its first cohort of LeadingSuccess™ , a first-level program for leadership skills development that will begin in the fall.
Participants were nominated by managers who identified them as outstanding individuals with strong potential. These staff members either currently supervise [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=69</wfw:commentRss>
		</item>
		<item>
		<title>Harnessing Strengths</title>
		<link>http://somapps.med.upenn.edu/oe/?p=67</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=67#comments</comments>
		<pubDate>Wed, 03 Sep 2008 11:55:03 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[3. Resource Spotlight]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=67</guid>
		<description><![CDATA[====================================================
Click Here for the September 2008 Issue
====================================================
You have talented people on your team - but they just don&#8217;t seem to be performing on all cylinders. This could be because they&#8217;re not sufficiently using their strengths. What can be done to improve that?
The SOM Office of Organization Effectiveness can help your staff identify the kinds of [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=67</wfw:commentRss>
		</item>
		<item>
		<title>Workplace Q &#038; A</title>
		<link>http://somapps.med.upenn.edu/oe/?p=71</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=71#comments</comments>
		<pubDate>Wed, 03 Sep 2008 11:54:33 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[5. Workplace Q &amp; A]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=71</guid>
		<description><![CDATA[====================================================
Click Here for the September 2008 Issue
====================================================
Question: Where can I go to get computer training?
Answer:
There are a number of places around campus to get computer training – some free, some for a fee:
Penn ISC Technology Training 
Penn’s ISC offers fee-based training on a variety of applications such as various levels of Microsoft products, FilemakerPro, Photoshop, [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=71</wfw:commentRss>
		</item>
		<item>
		<title>Knowledge Link Help Desk</title>
		<link>http://somapps.med.upenn.edu/oe/?p=70</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=70#comments</comments>
		<pubDate>Wed, 03 Sep 2008 11:53:56 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[4. Knowledge Link Help Desk]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=70</guid>
		<description><![CDATA[====================================================
Click Here for the September 2008 Issue
====================================================
Question:
How do I print a certificate from Knowledge Link showing that I have completed a course?
Answer:
To print a certificate from Knowledge Link, follow the steps below:
1. Log into Knowledge Link 
2. From the left navigation menu select Training Record
3. Choose the course
4. Click on the certificate icon to view [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=70</wfw:commentRss>
		</item>
		<item>
		<title>June 2008 Issue</title>
		<link>http://somapps.med.upenn.edu/oe/?p=60</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=60#comments</comments>
		<pubDate>Thu, 26 Jun 2008 18:35:16 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[7. Full Issues]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=60</guid>
		<description><![CDATA[Training Help Has Arrived!
Your department submits a protocol to the IRB, but approval gets delayed because not everyone has their required training. They had been unaware of the specific training they needed, and now are frantic to get it completed. How could situations like this be prevented? Read more &#8230;
Powerful PowerPoint
We&#8217;ve all seen them: bad, [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=60</wfw:commentRss>
		</item>
		<item>
		<title>Training Help Has Arrived!</title>
		<link>http://somapps.med.upenn.edu/oe/?p=58</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=58#comments</comments>
		<pubDate>Thu, 26 Jun 2008 18:30:54 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=58</guid>
		<description><![CDATA[==================================================
Click here for the June 2008 issue
==================================================
Your department submits a protocol to the IRB, but approval gets delayed because not everyone has their required training. They had been unaware of the specific training they needed, and now are frantic to get it completed. How could situations like this be prevented?
University faculty, staff and students need [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=58</wfw:commentRss>
		</item>
		<item>
		<title>Powerful PowerPoint</title>
		<link>http://somapps.med.upenn.edu/oe/?p=61</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=61#comments</comments>
		<pubDate>Thu, 26 Jun 2008 18:25:25 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=61</guid>
		<description><![CDATA[==================================================
Click here for the June 2008 issue
==================================================
We&#8217;ve all seen them: bad, boring PowerPoint presentations.  It doesn&#8217;t have to be.
The secret to success with PowerPoint or any other visual aid can be summed up on one sentence, a sentence as profound as it is simple. Write it on a Post-it note and stick it in front [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=61</wfw:commentRss>
		</item>
		<item>
		<title>LeadingSuccess™</title>
		<link>http://somapps.med.upenn.edu/oe/?p=59</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=59#comments</comments>
		<pubDate>Thu, 26 Jun 2008 18:20:42 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=59</guid>
		<description><![CDATA[==================================================
Click here for the June 2008 issue
==================================================
Do you have a stellar staff member? Someone who merits a significant investment in their development?
Beginning this fall, the Office of Organization Effectiveness will be offering LeadingSuccess™, a first-level program for leadership skills development. Admission is by nomination only. We are asking managers to identify outstanding individuals on their [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=59</wfw:commentRss>
		</item>
		<item>
		<title>Supervisory Certificate Series</title>
		<link>http://somapps.med.upenn.edu/oe/?p=65</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=65#comments</comments>
		<pubDate>Thu, 26 Jun 2008 18:15:53 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=65</guid>
		<description><![CDATA[==================================================
Click here for the June 2008 issue
==================================================
On June 12, the Office of Organization Effectiveness (OE) held a breakfast in honor of the latest graduates of the Supervisory Skills Certificate (SSC) series.
Both SSC graduates and their supervisors were in attendance. Executive Director of SOM Administration Robert Dugan gave his congratulations to the graduates, then handed out [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=65</wfw:commentRss>
		</item>
		<item>
		<title>Information You Need, When You Need It</title>
		<link>http://somapps.med.upenn.edu/oe/?p=64</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=64#comments</comments>
		<pubDate>Thu, 26 Jun 2008 18:05:35 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[3. Resource Spotlight]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=64</guid>
		<description><![CDATA[==================================================
Click here for the June 2008 issue
==================================================
You want to work more effectively with your PI, and are looking for strategies on managing up. You vaguely remember reading something about that in a past issue of SOM@Work.
It&#8217;s time for performance appraisals, and you&#8217;re not sure where to start. Wasn&#8217;t there something about that in a past [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=64</wfw:commentRss>
		</item>
		<item>
		<title>Knowledge Link Help Desk</title>
		<link>http://somapps.med.upenn.edu/oe/?p=62</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=62#comments</comments>
		<pubDate>Thu, 26 Jun 2008 18:00:00 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[4. Knowledge Link Help Desk]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=62</guid>
		<description><![CDATA[==================================================
Click here for the June 2008 issue
==================================================
Question:
When I log into Knowledge Link, I get a message in red that says I’m using the wrong browser. What happens if I use the wrong browser?
Answer:
Currently, the best browsers for Knowledge Link are Internet Explorer 5.5 or higher for PCs, and Safari 1.0 for MACs.
If you are accessing [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=62</wfw:commentRss>
		</item>
		<item>
		<title>January 2008 Issue</title>
		<link>http://somapps.med.upenn.edu/oe/?p=54</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=54#comments</comments>
		<pubDate>Thu, 24 Jan 2008 13:59:39 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[7. Full Issues]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=54</guid>
		<description><![CDATA[How to Communicate with Your U.S. Co-workers
Are you an international staff or faculty member at the School of Medicine who would like to learn better ways of communicating with U.S. natives? Read more¦
How to Communicate with Your International Co-workers
Are you someone raised in the U.S. who would like to learn better ways of communicating with international [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=54</wfw:commentRss>
		</item>
		<item>
		<title>How to Communicate Effectively with Your U.S. Co-workers</title>
		<link>http://somapps.med.upenn.edu/oe/?p=50</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=50#comments</comments>
		<pubDate>Thu, 24 Jan 2008 13:59:27 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=50</guid>
		<description><![CDATA[==================================================
Click here for the January 2008 issue
==================================================
If you are an international staff or faculty member at the School of Medicine, this article is written for you. If you are a U.S. native working with international staff or faculty, read How to Communicate with Your International Co-workers instead.
As she walked down a hall in Anatomy-Chemistry, Tomoko [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=50</wfw:commentRss>
		</item>
		<item>
		<title>How to Communicate with Your International Co-workers at the SOM</title>
		<link>http://somapps.med.upenn.edu/oe/?p=51</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=51#comments</comments>
		<pubDate>Thu, 24 Jan 2008 13:59:16 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=51</guid>
		<description><![CDATA[==================================================
Click here for the January 2008 issue
==================================================
If you are someone raised in the U.S. working with international staff or faculty, this article is written for you.  If you are an international staff or faculty member at the School of Medicine, read How to Communicate with Your U.S. Co-workers instead.
As she walked down a hall in [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=51</wfw:commentRss>
		</item>
		<item>
		<title>Newest Supervisory Skills Certificate Series Graduates</title>
		<link>http://somapps.med.upenn.edu/oe/?p=57</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=57#comments</comments>
		<pubDate>Thu, 24 Jan 2008 13:59:14 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=57</guid>
		<description><![CDATA[==================================================
Click here for the January 2008 issue
==================================================
The Supervisory Skills Certificate (SSC) program began again this past September and has continued in high demand. On January 17, the Office of Organization Effectiveness held a breakfast in honor of the latest graduates of the series.
Both SSC graduates and their supervisors were in attendance. SOM Vice Dean for [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=57</wfw:commentRss>
		</item>
		<item>
		<title>Teambuilding</title>
		<link>http://somapps.med.upenn.edu/oe/?p=52</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=52#comments</comments>
		<pubDate>Thu, 24 Jan 2008 13:58:37 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[3. Resource Spotlight]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=52</guid>
		<description><![CDATA[==================================================
Click here for the January 2008 issue
==================================================Â 
Have you ever had a â€œpeakâ€ experience on a team â€“ a period of time working with others that was both highly challenging and rewarding, and characterized by sustained high levels of energy, collaboration, and productivity?
If youâ€™re answer is â€œno,â€ youâ€™re not alone â€“ when I pose this question [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=52</wfw:commentRss>
		</item>
		<item>
		<title>Knowledge Link Help Desk</title>
		<link>http://somapps.med.upenn.edu/oe/?p=53</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=53#comments</comments>
		<pubDate>Thu, 24 Jan 2008 13:58:22 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[4. Knowledge Link Help Desk]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=53</guid>
		<description><![CDATA[==================================================
Click here for the January 2008 issue
==================================================
&#8220;I came to work extra-early and went to the opposite side of campus for a training program only to find out it had been cancelled! Why wasn&#8217;t I told about this?&#8221;
Chances are, an attempt WAS made to tell you. This attempt fails, however, when staff or faculty block access [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=53</wfw:commentRss>
		</item>
		<item>
		<title>Workplace Q&#038;A</title>
		<link>http://somapps.med.upenn.edu/oe/?p=55</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=55#comments</comments>
		<pubDate>Thu, 24 Jan 2008 13:58:16 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[5. Workplace Q &amp; A]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/oe/?p=55</guid>
		<description><![CDATA[==================================================
Click here for the January 2008 issue
==================================================
Q: I&#8217;m an International Staff member who would like to improve my English pronunciation and vocabulary so that I can communicate better with my U.S. co-workers. Are there local resources that can help me?
A: Yes, there are several resources available in the area, some under the auspices of Penn, [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=55</wfw:commentRss>
		</item>
		<item>
		<title>October 2007 Issue</title>
		<link>http://somapps.med.upenn.edu/oe/?p=49</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=49#comments</comments>
		<pubDate>Tue, 23 Oct 2007 19:14:48 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[7. Full Issues]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=49</guid>
		<description><![CDATA[SOM Supervisory Skills Certificate Program
In January 2008, we will be welcoming a new cohort to the Supervisory Skills Certificate Series. This program is designed specifically for the SOM in order to give you a strong foundation in basic management skills.  Read more¦
First Supervisory Skills Certificate Series Cohort Graduates
The Supervisory Skills Certificate program began this past [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=49</wfw:commentRss>
		</item>
		<item>
		<title>SOM Supervisory Skills Certificate Program</title>
		<link>http://somapps.med.upenn.edu/oe/?p=46</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=46#comments</comments>
		<pubDate>Tue, 23 Oct 2007 19:13:23 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=46</guid>
		<description><![CDATA[==================================================
Click here for the October 2007 issue
==================================================
In January 2008, we willÂ be welcoming a new cohort to theÂ Supervisory Skills Certificate Series. This program is designed specifically for the SOM in order to give you a strong foundation in basic management skills.


Office of Organization Effectiveness Manager Charles A. â€œChuckâ€ Haughton presents Administrative Coordinator Kim Carey with her [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=46</wfw:commentRss>
		</item>
		<item>
		<title>First Supervisory Skills Certificate Series Cohort Graduates</title>
		<link>http://somapps.med.upenn.edu/oe/?p=48</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=48#comments</comments>
		<pubDate>Tue, 23 Oct 2007 19:11:37 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=48</guid>
		<description><![CDATA[==================================================
Click here for the October 2007 issue
==================================================Â 
The Supervisory Skills Certificate program began this past January and has been in high demand. On May 22, 2007,Â the Office of Organization Effectiveness held a breakfast in honor of the first graduates of the series.

(Front Row)Â  Sandra Miller, Kimba Johnson, Maureen Price and Carl Shaw. (Top Row) Andrea Luckey, [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=48</wfw:commentRss>
		</item>
		<item>
		<title>Creating Persuasive Presentations</title>
		<link>http://somapps.med.upenn.edu/oe/?p=43</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=43#comments</comments>
		<pubDate>Tue, 23 Oct 2007 19:11:19 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=43</guid>
		<description><![CDATA[==================================================
Click here for the October 2007 issue
==================================================
You&#8217;re staring at the charts and graphs littering your PowerPoint presentation. You&#8217;ve got the data. You know what you want to tell the audience. You know what you what the audience to do. Now how do you get them to do it?
There are three main elements that influence your [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=43</wfw:commentRss>
		</item>
		<item>
		<title>All Aboard</title>
		<link>http://somapps.med.upenn.edu/oe/?p=37</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=37#comments</comments>
		<pubDate>Tue, 23 Oct 2007 19:10:32 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=37</guid>
		<description><![CDATA[==================================================
Click here for the October 2007 issue
==================================================
Mary was frustrated. When she had arrived in her new position she found that her supervisor didnâ€™t yet have a desk for her â€“ or a computer. Groundwork had not been laid to allow her to begin the work she had anticipated jumping into. For days she sat idle [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=37</wfw:commentRss>
		</item>
		<item>
		<title>Organization Effectiveness Resources Library</title>
		<link>http://somapps.med.upenn.edu/oe/?p=38</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=38#comments</comments>
		<pubDate>Tue, 23 Oct 2007 19:09:51 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[3. Resource Spotlight]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=38</guid>
		<description><![CDATA[==================================================
Click here for the October 2007 issue
==================================================
Do you need information on handling conflict, giving feedback, or other practical topics â€“ but canâ€™t attend or find an appropriate training class?
You can access that information at your convenience using the new SOM Faculty/Staff Resource Library at The Office of Organization Effectiveness. The library will initially offer a [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=38</wfw:commentRss>
		</item>
		<item>
		<title>Workplace Q&#038;A: Unlawful Questions</title>
		<link>http://somapps.med.upenn.edu/oe/?p=47</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=47#comments</comments>
		<pubDate>Tue, 23 Oct 2007 19:09:08 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[5. Workplace Q &amp; A]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=47</guid>
		<description><![CDATA[==================================================
Click here for the October 2007 issue
==================================================
Question:
I know that there are some questions that we canâ€™t ask during an interview â€“ such as about their race, or whether or not they have children. How do I know what other questions are unlawful? How can I make sure the questions I ask during an interview are [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=47</wfw:commentRss>
		</item>
		<item>
		<title>Knowledge Link Help Desk</title>
		<link>http://somapps.med.upenn.edu/oe/?p=40</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=40#comments</comments>
		<pubDate>Tue, 23 Oct 2007 19:08:22 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[4. Knowledge Link Help Desk]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=40</guid>
		<description><![CDATA[==================================================
Click here for the October 2007 issue
==================================================
Question: I have enrolled in my course, but nothing happens.
Answer: If your training fails to open a new window successfully, then you might have a Pop-up Blocker enabled. You need to find the blocker icon on your browser and disable that functionality before you can start your training. For [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=40</wfw:commentRss>
		</item>
		<item>
		<title>April 2007 Issue</title>
		<link>http://somapps.med.upenn.edu/oe/?p=35</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=35#comments</comments>
		<pubDate>Tue, 10 Apr 2007 18:18:48 +0000</pubDate>
		<dc:creator>somtrain</dc:creator>
		
		<category><![CDATA[7. Full Issues]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=35</guid>
		<description><![CDATA[Write Your Own Performance Review
You know you&#8217;ve done a good job this year. But will your Performance Review reflect that?
Here&#8217;s how you can improve your chances that it will: write it yourself. Read more&#8230;
Four Steps to Writing Performance Appraisals
Writing Performance Appraisals is an important part of a supervisor&#8217;s job, but one which many supervisors dread.
Here&#8217;s a [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=35</wfw:commentRss>
		</item>
		<item>
		<title>Write Your Own Performance Review</title>
		<link>http://somapps.med.upenn.edu/oe/?p=36</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=36#comments</comments>
		<pubDate>Mon, 09 Apr 2007 18:52:03 +0000</pubDate>
		<dc:creator>somtrain</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=36</guid>
		<description><![CDATA[==================================================
Click here for the April 2007 issue
==================================================
You know you&#8217;ve done a good job this year. But will your Performance Review reflect that?
Here&#8217;s how you can improve your chances that it will: write it yourself.
Along with actually doing a good job, &#8220;writing your own performance review&#8221; - or at least, helping in its creation - is a [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=36</wfw:commentRss>
		</item>
		<item>
		<title>Four Steps to Writing Performance Appraisals</title>
		<link>http://somapps.med.upenn.edu/oe/?p=33</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=33#comments</comments>
		<pubDate>Mon, 09 Apr 2007 16:00:01 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=33</guid>
		<description><![CDATA[==================================================
Click here for the April 2007 issue
==================================================
It&#8217;s that time again.
Writing Performance Appraisals is an important part of a supervisor&#8217;s job, but one which many supervisors dread.
Here&#8217;s a step-by-step way of getting it done in an efficient and as-painless-as-possible manner that will benefit both you and your direct reports.
Have each of your staff members fill out [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=33</wfw:commentRss>
		</item>
		<item>
		<title>Meeting &#038; Retreat Design and Facilitation</title>
		<link>http://somapps.med.upenn.edu/oe/?p=27</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=27#comments</comments>
		<pubDate>Mon, 09 Apr 2007 15:59:41 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[3. Resource Spotlight]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=27</guid>
		<description><![CDATA[ Generic Viagra Buy Viagra Buy Viagra Online Viagra Online Cheap Viagra Herbal Viagra Free Viagra Viagra Side Effects Online Viagra 
==================================================
Click here for the April 2007 issue
==================================================


Some departments find it helpful to learn about their members&#8217; personality styles by using tools such as the Myers-Briggs Type Indicator (MBTI). Here participants in the Supervisory Certificate [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=27</wfw:commentRss>
		</item>
		<item>
		<title>Workplace Q &#038; A</title>
		<link>http://somapps.med.upenn.edu/oe/?p=28</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=28#comments</comments>
		<pubDate>Mon, 09 Apr 2007 15:58:35 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[5. Workplace Q &amp; A]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=28</guid>
		<description><![CDATA[==================================================
Click here for the April 2007 issue
==================================================
How do I write effective performance goals for the upcoming appraisal cycle?
The simplest way to write effective goals is to use the SMARTS acronym. Have goals that are:
Specific - The staff member should know exactly what is expected
Measurable - Measurements are established so both the manager and staff member [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=28</wfw:commentRss>
		</item>
		<item>
		<title>Knowledge Link Help Desk</title>
		<link>http://somapps.med.upenn.edu/oe/?p=29</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=29#comments</comments>
		<pubDate>Mon, 09 Apr 2007 15:57:34 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[4. Knowledge Link Help Desk]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=29</guid>
		<description><![CDATA[==================================================
Click here for the April 2007 issue
==================================================
How do I print out my transcript records?
To view a short (1 1/2 minute) video explaining how to print your transcripts click HERE, or see below:
1. Select training record from left-hand navigation menu
2. In the toolbar, click â€œtoolsâ€ and insure pop-up blocker is OFF
3. Select print preview option from [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=29</wfw:commentRss>
		</item>
		<item>
		<title>Opinion</title>
		<link>http://somapps.med.upenn.edu/oe/?p=34</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=34#comments</comments>
		<pubDate>Mon, 09 Apr 2007 15:55:19 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[6. Opinion]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=34</guid>
		<description><![CDATA[==================================================
Click here for the April 2007 issue
==================================================
&#8220;I was just reading the &#8216;How to Manage Your Manager&#8217; article in SOM at Work. I&#8217;ve discovered one tool to be very useful in dealing with my manager: anticipate your manager&#8217;s questions. Now I can explainâ€¦ a question I know she will ask.&#8221;
Philip E. Nahrgang
Administrative Assistant
Division of Rheumatology
==================================================
Also in [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=34</wfw:commentRss>
		</item>
		<item>
		<title>Capitalize on Your Strengths</title>
		<link>http://somapps.med.upenn.edu/oe/?p=14</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=14#comments</comments>
		<pubDate>Wed, 03 Jan 2007 14:04:41 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=14</guid>
		<description><![CDATA[In order for you to create positive relationships with your supervisor, co-workers or staff, itâ€™s critical to understand their personality styles. Here are five tips to help you appreciate and deal strategically with different styles in order to get things done.
Use a personality assessment instrument. Looking at yourself and others through the lens of an [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=14</wfw:commentRss>
		</item>
		<item>
		<title>Departmental Orientation Checklists</title>
		<link>http://somapps.med.upenn.edu/oe/?p=16</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=16#comments</comments>
		<pubDate>Wed, 03 Jan 2007 14:03:54 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[3. Resource Spotlight]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=16</guid>
		<description><![CDATA[You have a new staff member and there are so many things you need to tell them.Â You have to get them connected with their Penn ID, their BA and their LSP&#8230;all ASAP!
Wouldn&#8217;t it be nice if there was a cheat sheet to help you orientÂ new hires to your department?Â Â 
Now there is.Â 
Orienting someone toÂ a new job [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=16</wfw:commentRss>
		</item>
		<item>
		<title>Conflict Management Tips for Supervisors</title>
		<link>http://somapps.med.upenn.edu/oe/?p=15</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=15#comments</comments>
		<pubDate>Wed, 03 Jan 2007 14:03:30 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=15</guid>
		<description><![CDATA[Conflict is all but inevitable in any workplace, if mishandled, it can pollute the working environment with negativity.Â  However, there are ways to prevent unnecessary conflict and deal with existing conflict that can promote a healthy work environment. Keeping these doâ€™s and donâ€™ts in mind will make an important difference in how your workplace runs.
DO:

Focus [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=15</wfw:commentRss>
		</item>
		<item>
		<title>Workplace Q&#38;A</title>
		<link>http://somapps.med.upenn.edu/oe/?p=17</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=17#comments</comments>
		<pubDate>Wed, 03 Jan 2007 14:01:19 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[5. Workplace Q &amp; A]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=17</guid>
		<description><![CDATA[â€œI would really like to get more feedback from my supervisor about how Iâ€™m doing in my job. How can I get my supervisor to give me more feedback?â€
Supervisors are often very busy with their own workload and deadlines. When it comes to giving their staff feedback, too often supervisors take the approach of â€œno [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=17</wfw:commentRss>
		</item>
		<item>
		<title>Knowledge Link Help Desk</title>
		<link>http://somapps.med.upenn.edu/oe/?p=20</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=20#comments</comments>
		<pubDate>Wed, 03 Jan 2007 13:59:05 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[4. Knowledge Link Help Desk]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=20</guid>
		<description><![CDATA[â€œWhenever I am in Knowledge Link, I canâ€™t see everything without scrolling horizontally. Why is this?â€
Answer
If you can access Knowledge Link but fail to see everything on your screen without scrolling you will need to increase your screen resolution. (On your desktop, right click, go to â€œProperties,â€ then â€œSettingsâ€ and increase your resolution.)

Minimum: 800 x [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=20</wfw:commentRss>
		</item>
		<item>
		<title>Looking Ahead</title>
		<link>http://somapps.med.upenn.edu/oe/?p=4</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=4#comments</comments>
		<pubDate>Tue, 24 Oct 2006 13:33:20 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[3. Resource Spotlight]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/2006/10/24/looking-into-the-future/</guid>
		<description><![CDATA[Welcome to the first edition of SOM@Work! This newsletter is a new resource for faculty and staff produced by the SOM Department of Organization Effectiveness (formerly the SOM Training Department).
In response to your answers in the survey we sent out earlier this year, we will be making several changes to benefit you.
New Name/More to Offer
In [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=4</wfw:commentRss>
		</item>
		<item>
		<title>How to Manage Your Manager</title>
		<link>http://somapps.med.upenn.edu/oe/?p=5</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=5#comments</comments>
		<pubDate>Tue, 24 Oct 2006 13:33:06 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[1. Professional Development]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/2006/10/24/managing-up/</guid>
		<description><![CDATA[How skilled are you at â€œmanaging up?â€ And why is this important to your success?
No matter which step of the ladder you find yourself on, you need to know how to deal strategically with those on the rungs above you. Effectively influencing your supervisor, manager, or Principle Investigator (PI) is critical to your career success. [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=5</wfw:commentRss>
		</item>
		<item>
		<title>Improving Employee Performance - NOW</title>
		<link>http://somapps.med.upenn.edu/oe/?p=6</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=6#comments</comments>
		<pubDate>Tue, 24 Oct 2006 13:33:00 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/2006/10/24/conflict-management/</guid>
		<description><![CDATA[Have you ever given a staff member a better performance review than they really deserved?
Have you ever had a hard time implementing the performance management process with an employee because of a series of positive (albeit undeserved) reviews youâ€™ve given them in the past?
There are many reasons why this happens, such as a desire to [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=6</wfw:commentRss>
		</item>
		<item>
		<title>Need to Hire?</title>
		<link>http://somapps.med.upenn.edu/oe/?p=7</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=7#comments</comments>
		<pubDate>Tue, 24 Oct 2006 13:32:53 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[2. Managing Effectively]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/2006/10/24/five-steps-to-hiring/</guid>
		<description><![CDATA[The Five Steps to Hiring at the SOM website will walk you through the process step-by-step.  It will give you clear instructions, along with the forms and contact information you need - all in one place!
Learn how to:

Post the Job
Get Candidates
Interview &#038; Select
Make an Offer
Finish Hire

This online resource gives you information on how to [...]]]></description>
		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=7</wfw:commentRss>
		</item>
		<item>
		<title>Workplace Q &#38; A</title>
		<link>http://somapps.med.upenn.edu/oe/?p=11</link>
		<comments>http://somapps.med.upenn.edu/oe/?p=11#comments</comments>
		<pubDate>Mon, 23 Oct 2006 17:41:15 +0000</pubDate>
		<dc:creator>SOM@Work</dc:creator>
		
		<category><![CDATA[5. Workplace Q &amp; A]]></category>

		<guid isPermaLink="false">http://somapps.med.upenn.edu/somtrain/?p=11</guid>
		<description><![CDATA[Have you ever wished you had a resource to provide you with some practical insights into dealing with difficult workplace issues?
Send your questions to somtrain@mail.med.upenn.edu with subject line Workplace Q&#038;A. You may see your questions answered here!

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		<wfw:commentRss>http://somapps.med.upenn.edu/oe/?feed=rss2&amp;p=11</wfw:commentRss>
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