Archive for June, 2008

June 2008 Issue

Thursday, June 26th, 2008

Training Help Has Arrived!

Your department submits a protocol to the IRB, but approval gets delayed because not everyone has their required training. They had been unaware of the specific training they needed, and now are frantic to get it completed. How could situations like this be prevented? Read more …

Powerful PowerPoint

We’ve all seen them: bad, boring PowerPoint presentations.  It doesn’t have to be.

The secret to success with PowerPoint or any other visual aid can be summed up on one sentence, a sentence as profound as it is simple. Write it on a Post-it note and stick it in front of your computer. Chant it as a mantra as you prepare your presentation. Use it as a test for each and every slide. Read more …

LeadingSuccess™

Do you have a stellar staff member? Someone who merits a significant investment in their development? Read more …

Supervisory Certificate Series

On June 12, the Office of Organization Effectiveness (OE) held a breakfast in honor of the latest graduates of the Supervisory Skills Certificate (SSC) series. Read more…

Information You Need - When You Need It

SOM@Work has become a popular, just-in-time resource for supervisors, staff and faculty at the SOM. Here’s how it can help YOU. Read more … 

Knowledge Link Help Desk

“When I log into Knowledge Link, I get a message in red that says I’m using the wrong browser. What happens if I use the wrong browser?” Read more…  

UPCOMING SEMINARS

Personal Finance: Budgeting and Setting Goals
Date: Tuesday, July 15, 2008
Time: 12:00 p.m. - 1:00 p.m.
Place: Class of ‘62 Auditorium - John Morgan Building

Hidden Benefits of Working at Penn
Date: Tuesday, July 29, 2008
Time: 12:00 p.m. - 1:00 p.m.
Place: Biomedical Research Building (BRB II/III), Room 252

Training Help Has Arrived!

Thursday, June 26th, 2008

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Click here for the June 2008 issue
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Your department submits a protocol to the IRB, but approval gets delayed because not everyone has their required training. They had been unaware of the specific training they needed, and now are frantic to get it completed. How could situations like this be prevented?

University faculty, staff and students need training in a variety of topics in order for the institution to meet federal and regulatory compliance requirements, and for people to work with various systems. Yet knowing who needs to be trained in what can be confusing to sort out and manage.

One way to handle it would be to make blanket assignments across the board. For example, since some Research Specialists are involved in Human Subjects Research, the University could require that all Research Specialists take training required for that work. However, if you are a Research Specialist who isn’t working with Human Subjects, such training would waste your time. So how can the University sort out what training you need - and what you don’t?

The Penn Profiler survey was designed to do just that.

This 5-15 minute survey helps to identify critical, job-specific, required training you need and assigns that training to you in Knowledge Link.

The Penn Profiler began rolling out at the SOM on June 9. You will soon be receiving (if you haven’t already) an email with instructions on how to take the survey.

The Penn Profiler is a university-wide initiative under the auspices of the Office of the Vice Provost for Research, and was developed in conjunction with the Division of Finance, Information Systems and Computing, and the School of Medicine.

The rollout of Penn Profiler is being supported at the SOM by the Office of Organization Effectiveness. For any questions about the rollout, email oe@mail.med.upenn.edu.
For more information you can go to http://www.upenn.edu/VPR/profiler/.

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Also in the June 2008 issue:

Powerful PowerPoint
LeadingSuccess™
Supervisory Certificate Series
Information You Need - When You Need It
Knowledge Link Help Desk
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Powerful PowerPoint

Thursday, June 26th, 2008

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Click here for the June 2008 issue
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We’ve all seen them: bad, boring PowerPoint presentations.  It doesn’t have to be.

The secret to success with PowerPoint or any other visual aid can be summed up on one sentence, a sentence as profound as it is simple. Write it on a Post-it note and stick it in front of your computer. Chant it as a mantra as you prepare your presentation. Use it as a test for each and every slide.

Are you ready? Here it is:

A visual aid should be visible, and should aid.

That’s it? you ask.  That’s common knowledge.

Common knowledge, perhaps, but not common practice.

Think about this: is 12 pt. type on a slide visible? No. Is lime green text on a white background visible? No. Have we all seen slides like this? Yes.

Does having every line of text fly across the slide aid? No; it causes the pacing of a presentation to drag and saps it of energy. Do five hundred words of text on a slide aid? No, they distract from the speaker.  (What should we as audience members do when we see this? Read the slide and ignore the speaker? But the speaker may say something important that’s not on the slide! Ignore the slide and listen to the speaker? But the slide may contain something important that the speaker isn’t saying! What to do? Slide or speaker? Speaker or slide? Whoops, too late, they’ve gone on to the next slide…

So here are some tips that can help your PowerPoint both be visible and aid:

Slide Design

The overriding principle is rapid readability. People need to read slides fast, so they can get back to listening to you. Pretend your slide is a billboard on I-95 and you audience is zipping by late for work.

  • Use the “Rule of Six:” no more than six bullet points, no more than six words across each line. More than that, and there’s too much competition between the slides and the speaker. Along with that…
  • Don’t try to put all your speaker notes on the slide; use note cards or paper or the  Presenter View in PowerPoint for your notes. If you want the audience to walk away with a large amount of data, don’t stick all the data on the slides; make separate handouts and keep the slides sparse. Yes, it’s more work, but better that than the PowerPoint be unreadable. If it’s unreadable, it’s not visible and it doesn’t aid.
  • Type size should be no lower than 18 pt. (28 or 32 pt. preferred). Lower than 18 pt. is too difficult to read, and if you have to shrink down that low it’s a dead give-away that you have too much text on the slide.
  • Use upper and lower case, NOT ALL CAPS. (Readability studies show that people have a harder time reading text that is all capitalized; in addition, it looks like you are SHOUTING.)
  • Use no more than two font styles. More than that looks cluttered and confusing. You can have one in a serif style (these have little details on them - examples are Times New Roman and Century) and one sans-serif style (these are plain, such as Arial and Tahoma)
  • Avoid overly-ornate type. Lucinda Calligraphy is great for an invitation, but takes too long to decipher for a slide.
  • Left-justify text. Don’t center text, except for headlines or key ideas of no more than two lines. Again, readability studies show that left-justified text is easier to read.
  • Keep graphs and charts simple and clear. Avoid 3-D and anything that doesn’t directly support the message (what information design guru Edward Tufte refers to as chartjunk).

Delivery

  • Remember, PowerPoint is there to aid you, not replace you. Keep the focus on YOU:
    - Keep lights up high enough so that the audience can see you, while not making them so bright that the screen image is hard to see.
    - Face the audience, not the screen. (After all, how do you feel when someone turns their back on you?)
    - If your talk diverges from the slides for awhile, it’s helpful to black out the screen so it isn’t a distraction. Simply hit the “B” key while the slides are in Slideshow mode. To bring the image back, toggle the “B” key again.
  • Have a backup for your presentation. Better yet, have two or three. The types and numbers of backups depend on the type of presentation and how high the stakes are if your original plan doesn’t work. A backup plan could be as simple as working from the notes if the slideshow fails. If you absolutely need the slideshow, ways of backing it up include saving it on a thumb (flash) drive, saving it on a CD, emailing it to yourself, uploading it to the web, and bringing it on a laptop. While you’re at it, make sure there is a LCD projector with working bulb.

So take advantage of the above design and delivery tips in order to use PowerPoint to your best advantage. Remember, if PowerPoint isn’t visible, if it doesn’t aid, then it has no Power, and therefore what’s the Point?

LeadingSuccess™

Thursday, June 26th, 2008

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Click here for the June 2008 issue
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Do you have a stellar staff member? Someone who merits a significant investment in their development?

Beginning this fall, the Office of Organization Effectiveness will be offering LeadingSuccess™, a first-level program for leadership skills development. Admission is by nomination only. We are asking managers to identify outstanding individuals on their staff who have strong potential. Nominees must currently supervise or be in a full-time project manager role that involves others (e.g., running a project team).

The Program will include participant assessment, classroom sessions and coaching and will take place over a nine-month period of time.

The content of LeadingSuccess™ differs from the Supervisory Certificate Series (SCS) in that it dives more deeply into skill development than the SCS. There is not significant overlap between the two programs. The SCS is not a prerequisite for LeadingSuccess™, and graduates of the SCS are still eligible to be nominated for it.

For more detailed information about the LeadingSuccess program, go to: http://www.med.upenn.edu/oe/leadership.shtml.

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Also in the June 2008 issue:

Training Help Has Arrived
Powerful PowerPoint
Information You Need - When You Need It
Knowledge Link Help Desk
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Supervisory Certificate Series

Thursday, June 26th, 2008

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Click here for the June 2008 issue
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On June 12, the Office of Organization Effectiveness (OE) held a breakfast in honor of the latest graduates of the Supervisory Skills Certificate (SSC) series.

Both SSC graduates and their supervisors were in attendance. Executive Director of SOM Administration Robert Dugan gave his congratulations to the graduates, then handed out diplomas along with Office of Organization Effectiveness (OE) Director Charles Haughton. As a special surprise for the graduates, OE Instructional Technologist Ryan Frasch played “Pomp and Circumstance” on the trumpet.

(Back Row) Jeffrey Ballentine, Bob Colligon, Wallace Wormley, Michele Arlotta, Benita Weathers, Benjamin Albelda. (Front Row) Megan Ann Ivey, Luellen Fletcher, Sylvia Salazar, Kim Meyer-McCombs. (Not Pictured)  Amy Ashbridge, Donna Duca, Shanta Layton, Terri Leofsky, Angela McDevitt, Laura Meehan, Terry Schuck, Chris Sterner, Nancy Wintering.

Executive Director of SOM Administration Robert Dugan addresses SSC graduates and guests at the Spring 2008 graduation.

Nancy Wintering receives her diploma from Executive Director of SOM Administration Robert Dugan.

Megan Ann Ivey, Spring ‘08 SSC graduate, shares a story with guest supervisor Ray Incmikoski, as fellow graduate Bob Colligon enjoys breakfast.

New SSC graduate Benjamin Albelda shares a humorous moment with guest supervisor Angela Pinto.

Spring ‘08 SSC graduate Jeffrey Ballentine chats with guest supervisors William Ihlenfeld and Mike Herzog.

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Also in the June 2008 issue:

Training Help Has Arrived
Powerful PowerPoint
LeadingSuccess™
Information You Need - When You Need It
Knowledge Link Help Desk
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Information You Need, When You Need It

Thursday, June 26th, 2008

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Click here for the June 2008 issue
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You want to work more effectively with your PI, and are looking for strategies on managing up. You vaguely remember reading something about that in a past issue of SOM@Work.

It’s time for performance appraisals, and you’re not sure where to start. Wasn’t there something about that in a past issue of SOM@Work?

You have a new international staff member who is struggling with English pronunciation and has asked you were to go for help. There was a list of English as a Second Language resources in SOM@Work - which issue was that?

SOM@Work has become a popular, just-in-time resource for supervisors, staff and faculty at the SOM. We discovered this by tracking hits on the site, and finding that in the months preceding performance reviews, there was a huge, sudden surge in hits on year-old articles discussing performance reviews.

To find what you are looking for, start by clicking on http://somapps.med.upenn.edu/oe/
(or if you are already in SOM@Work, you can click on the masthead at the top of any page). Then you have three options for finding things. The easiest way is to do a search for articles in the search field under Resources in the column at the top right of the page. Or you can look for past articles organized by issue and by category, also in the column at the right.

So, for instance, to find that list of English as a Second Language resources for your staff member, click on http://somapps.med.upenn.edu/oe/, type English as a Second Language or pronunciation in the field. Or you may remember the article came out in the January 2008 issue, and you can click on that issue to find it. Or you may recall that it was in the Workplace Q&A column, and can click on that category.

It’s information that’s available when you need it.

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Also in the June 2008 issue:

Training Help Has Arrived
Powerful PowerPoint
LeadingSuccess™
Supervisory Certificate Series
Knowledge Link Help Desk
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Knowledge Link Help Desk

Thursday, June 26th, 2008

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Click here for the June 2008 issue
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Question:

When I log into Knowledge Link, I get a message in red that says I’m using the wrong browser. What happens if I use the wrong browser?

Answer:

Currently, the best browsers for Knowledge Link are Internet Explorer 5.5 or higher for PCs, and Safari 1.0 for MACs.

If you are accessing Knowledge Link using a different browser or a different version of these browsers, then you will get the red warning sign upon login. You will still be able to access Knowledge Link, but if you are attempting to complete a web-based course, you will need to follow the instructions below in order for your course to be marked complete:

  • MAC with Firefox 1.5.0.4 or higher
    Clicking on the “close” or “finish” button within the course window does not close the window. Instead, click on the “X” at the top of the course window to close the course. It will then be marked complete.
  • MAC with Safari 3.1.1
    Clicking on the “close” or “finish” button does not complete the assessment. Instead, click on the “X” at the top of the course window to close the course. Then go back and reopen the module so that the course will be marked complete.
  • PC with Firefox 2.0
    Clicking on the “close” or “finish” button does not close the assessment. Instead, click on the “X” at the top of the course window to close the course. The course will then be marked complete.

Note:  Not all University-supported browsers are currently supported by Knowledge Link. The Knowledge Link team is working with the vendor to enable Knowledge Link to be used more efficiently with the University supported browsers.

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Also in the June 2008 issue:

Training Help Has Arrived
LeadingSuccess™
Supervisory Certificate Series
Information You Need - When You Need It
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