Supervisory Skills Certificate Deadline


Click Here for the January 2009 Issue


 The deadline for signing up for the winter/spring Supervisory Skills Certificate Series is Friday, January 16, 2009.

The winter/spring cohort begins January 20, 2009 and is made up of two parts: the Core Program, and Electives.

The Supervisory Skills Certificate program for the SOM will give you a strong foundation in basic management skills.

Core Program – This is a sequence of courses that cover the fundamental aspects of supervision.
The Core Program consists of:

1. Interpersonal Dynamics – Understanding Personality Style
2. Performance Management for Supervisors
3. Policies Overview
4. Legal Issues of Supervision
5. Interviewing and Hiring

Each course in the Core is a half-day in length with the exception of Performance Management, which is a full-day course. Participants in the Supervisory Certificate Program must take all courses in the Core.
Electives – Participants select a minimum of two electives from a menu of courses, depending on their specific needs.
The current menu of Electives includes:

• Team Building
• Listening Skills
• Conflict Management
• Coaching Skills
• Assertive Communication

The electives give you the opportunity to customize your training program with topics that address your specific development needs. Additional electives will be added to the list as new topics are identified and developed. Electives sessions range from 1½ hours to a half-day in length.

For more information about the program, go to

For answers to common questions regarding the supervisory skills program, please see our Frequently Asked Questions.

To register for the program contact Megan Maxwell at 215-573-0682 or (You cannot self-register for the series through Knowledge Link, but your participation in the series will appear in your Knowledge Link records.)

Also in the January 2009 issue 

SOM E-learning Module Wins Award
Seven Tips to Writing Effective Emails
LeadingSuccess™ Nominations Open Up
Resource Spotlight
Knowledge Link Help Desk


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