Knowledge Link Help Desk

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Click Here for the October 2009 Issue

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Q: I completed an online learning module in Knowledge Link, but my record shows that it is incomplete. Why is that?

A: It could be that you are using an unsupported browser.  Browsers that are not on the University’s list of supported browsers sometimes do not interact properly with Knowledge Link, which can cause this issue to occur. Even if you are able to see the course in an unsupported browser, it does not mean your completion or test scores will be translated back to Knowledge Link. As of September 2009 the browsers the University supports are:

Firefox 3.x
Safari 4.0.x
Internet Explorer 7.0 & 8.0

Make sure you are using a supported browser when using Knowledge Link.

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Also in the October 2009 issue

Develop Your Staff’s (or Your) Leadership Skills
Business Writing
LeadingSuccess™ and Supervisory Skills Certificate Graduations
New Resources for Hiring and On-boarding New Staff
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